Privacy Policy

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The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Personal financial information such as banking details
  • Copies of identification documents such as passports or driving licences

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So that we can contact you
  • For legal purposes
  • For selection purposes
  • For payment and refund purposes
  • For suppliers or contractors

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Air BNB
  • Booking.com
  • Other agencies contracted by us
  • Our social media providers – Facebook Instagram or others
  • Service providers

We use the information that you have given us in order to:

  • process your booking
  • maintain the property
  • support your visit

We may share this information with:

  • Contractors who wish to access the property for service or repairs
  • Agencies for booking purposes only
  • Other websites

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

  • We have a contractual obligation
  • We have a legal obligation
  • We have legitimate interests

Our contact details

Name: Louise Morlidge

Address: Paddocks, Glasbury-on-Wye, Hereford HR3 5ND

Phone Number: 07775556722

E-mail: louise.morlidge@btinternet.com